Solutions & use cases

Plenty of tasks off your plate,
one agent studio.

SME operations rhyme more than you'd think: calls to answer, reports to enter, schedules to redo. Here are the use cases Voxfit takes on first.

The use cases

One technology, ten tasks fewer.

01 · Front desk

Smart front desk

Answers inbound calls, qualifies the request, reassures the client and escalates urgencies - freeing and informing ops teams, 24/7.

02 · Reports

Voice reports

Field teams call between jobs and dictate what they did. The agent structures it and writes straight into your ERP.

03 · Scheduling

Voice rescheduling

The planner asks out loud: "put team 1 on client B tomorrow" → the agent updates the calendar and routes in your tool.

04 · Client

Automatic client reports

The client receives a clean, readable report after every job. The value delivered is visible, even remotely.

05 · Lead qualification

Lead qualification

Every inbound lead is contacted, qualified and scored within minutes. Your salespeople only handle the opportunities ready to move forward.

06 · Carts

Cart reactivation

The agent re-engages abandoned carts at the right moment, with the right message and offer. Revenue recovered with zero team effort.

07 · Orders

Order changes

Address, quantity or date: the agent understands the client's request and updates the order straight in your back-office.

08 · Quotes

Quote follow-ups

Pending quotes are followed up automatically, with answers to common objections. No commercial proposal is ever forgotten.

09 · Recovery

Payment recovery

The agent chases unpaid invoices with tact and persistence: staged reminders, a payment link, escalation at the right time. Cash comes in, without painful chasing for your team.

Invoice #1042 · 14 days overdueflag
Reminder + payment link sentauto
Collected · €3,200paid
10 · Self-check

Weekly self-check

The agent spots under-served clients or missed visits and proposes a notification or a reschedule. Nothing slips through - the week closes cleanly.

Client B - no visit in 3 weeksflag
Notification proposed to plannerauto
Week closed - 0 missesauto
Who it's for

Built for SME operations teams.

Where the volume of repetitive tasks is high and access to the decision-maker is direct.

Recurring services

Maintenance, upkeep, on-site work - field teams generating information that needs structuring.

E-commerce

Support, order tracking, after-sales - a volume of repetitive exchanges that saturates teams.

B2B SMEs

Sales ops, coordination, reporting - back-office that grows with every new client.

Before / After

A single entry point replaces the multichannel mess.

Before - scattered operations

  • -Tools scattered: chat, spreadsheets, calendar, ERP
  • -Front desk answered manually, business hours only
  • -Reports typed on a phone, out in the field
  • -Heavy data entry, manager as the bottleneck

After - one number, one agent

  • One entry point - voice - orchestrating the flows
  • Front desk answered instantly, 24/7
  • Teams call, dictate, hang up - the agent writes
  • Information structured at source, in the ERP
The combined effect

Four effects that compound.

+ Time
30+ hrs/wk freed across back-office
Process
information flows without loss
Clients
24/7 desk + report after every job
Teams
painful tasks removed, turnover reduced

Illustrative figures from a typical deployment - your blueprint quantifies your real case.

Which use case should you deploy first?

The operational audit tells you in 30 minutes, with the numbers to back it.