FAQ
The questions we get asked most.
Everything an SME operator wants to know before booking an audit. Another question? Just write to us.
No. We don't replace your team or change your tools. Voxfit agents absorb the repetitive, time-consuming tasks so your people can focus on what's valuable. The goal is to help you avoid hiring back-office staff just to keep up with growth - not to replace the people you already have.
No - nothing to rip out, nothing to replace. Agents act directly in your existing stack: CRM, inbox, spreadsheets, ticketing, calendar, billing, telephony and your ERP. Your system of record stays the source of truth.
With an operational audit: a 30-minute call with your virtual COO to map your time drains. Within 48 hours you receive a prioritised, quantified automation blueprint. You decide from there - no commitment at this stage.
We start with a closed-scope, low-risk brick - often in production within about four weeks. Each phase is ROI-positive and unlocks the next: no big build, no big bang.
Each agent only has access to what it needs for its workflow, with explicit, scope-limited permissions. Every action is logged and attributed. Voxfit is a French company, based in Paris; data-handling specifics are confirmed during the audit.
Yes, always. Agents work under human supervision, with explicit guardrails. They escalate sensitive cases to your team, who decides; the agent handles the rest. Nothing runs autonomously without your sign-off.
Yes. Voice agents handle French, Italian, Spanish and English, among others, and learn your domain vocabulary (including specific technical terms). This is especially useful for multilingual field teams.
Pricing is audit-led, not a price list: the right price depends on the hours you reclaim. The solution is complete - audit, building and running the agents, connection to your tools - with no hidden licence costs. The quote follows your blueprint.
For SME operations teams - recurring services, e-commerce and B2B - where the volume of repetitive tasks is high and access to the decision-maker is direct. If your back-office grows with every new client, you're in the right place.
Still have a question?
Write to us, or book a 30-minute operational audit directly.